Order online to receive FREE delivery to most Auckland areas.
We deliver Auckland wide Monday to Saturday and we're also delivering per our normal schedule on Mothers Day Sunday (May 14th).
Guaranteed delivery times:
Residential addresses - by 7pm
Hospital addresses - by 7pm
Work addresses - by 5pm
School addresses - by 3pm
Outer area addresses - PM delivery (no guaranteed times)
Cut-off times for same day delivery
By 1pm weekdays
By 10am Saturday
To reach a school address by 3pm, we must receive your order by 9.30am that day
To reach an outer area school or work within open hours, you must order by 12 the day before
Please note we no longer do do deliveries outside Auckland or to rural areas.
Our couriers do their very best to deliver by the stated times, however from time to time, Auckland traffic issues can cause delays. In this instance, we will notify you by text message and may ask you for a backup residential address.
Floral couriers only call once and do not require for a signature.
Chargeable delivery areas
Ordering over the phone - If you place your order over the phone, free delivery does not apply. Delivery cost is $15.
Extras Only - If you choose to deliver just an extra item (i.e. rose petals or chocolates) free delivery does not apply. Delivery cost is $15.
Auckland Outer/Rural can be done on a same day basis and incur a delivery surcharge of $10 - $30.
Redelivery fee - If it eventuates that the delivery address you have given us is incorrect or no longer applies - a $15 re-delivery fee will be payable prior to your flowers being redirected. This will also apply if the couriers cannot gain access to a property due to security gates or inaccessable apartments.
What happens if no one is home?
Our couriers only make one attempt at delivery.
If the recipient is not home, they will leave your gift in a safe, cool place and leave a card in the letterbox advising where and when it was left.
Occasionally your gift may be left with a neighbour if they are prepared to accept the flowers or there are security gates at the given address and the courier is comfortable leaving them there. If this happens, a card will either be left under the door or in the letterbox advising that this has been done.
With gated properties, should the couriers not be able to gain access, the phone number you provide goes unanswered and there are no neighbours willing to accept/hold the flowers, they will be left at the gate. Should the courier not feel that it is safe to leave the flowers at the gate, a re-delivery fee of $15 will apply.
Other delivery notes
If you choose the wrong delivery fee/area, we will email you a method to pay the additional funds.
We will not dispatch the order until you have paid the additional funds. If you do not know what delivery method to choose, please contact us,
In the event of multiple deliveries to one address, the delivery cost will be quoted according to size of package and location
Please note that commercial couriers deliver to reception at schools and businesses not to individuals due to general security restrictions.