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To share your feedback, please contact us or place it on our Facebook. All feedback received will be read, mulled over and responded to.  We appreciate all feedback so we can continue to keep providing the best service for you.


The customer care is excellent!  I have never used Roses Are Red before and the updates from them to advise me of my delivery is first class!  My friend loved them.  Again, thank you!

Tania, October 2015 

Wow couldn't be more impressed with the service from Roses Are Red.  The arrangement was beautiful and the option for same day delivery was appreciated.  The website was very user friendly and ordering was easy.  Will definitely be using you again in future!
Danielle, September 2015 

This florist is amazing to deal with - simple ordering process with lots to choose from, great displays on the website and they send a photo of the finished product that you ordered.  I have used them for many years and have always been really happy with the service and quality.
Ngaire, September 2015

I've ordered with you guys multiple times and every time it's perfect.  Highly recommend, thank you!

Svetlana, September 2015

Really amazing service made my day today thanks guys, will definitely use you guys again. 
Dennis, September 2015

I was so delighted with my first order that I now will only use Roses Are Red, the quality and service are second to none.  Thank you for going that extra mile every time.

Tanja, August 2015 

I can't recommend Roses Are Red highly enough!  How wonderful when sending flowers from overseas you get to ACTUALLY see the arrangement you've paid for.  Absolutely superb, and my dear Aunt, celebrating her 80th birthday was so delighted and chuffed to get something from me (living in the Netherlands).  Well done team, you've made this homesick kiwi very happy.
Kim, August 2015 

Thank you for your excellent service.  I was impressed with the immediate response to an email I sent at 6am NZ time!  I will certainly not look anywhere else next time.
Wendy, August 2015 

Have shopped with Roses Are Red a few times now and I'm impressed every time.  Affordable, fast and excellent customer service.
Sarah, August 2015

I have used you guys a few times already and had no problems whatsoever. Your website is user friendly, you have the best customer service and the E-Guarantee makes it reassuring that what you've gifted looks amazing. Thank you!
Nadia, August 2015

I ordered flowers and a bottle of champagne for my friends birthday.  The service was great and the roses exquisite!
Natalia, September 2015

Best florist yet!  Stunningly presented flowers that more than match the price, and this florist goes the extra mile to keep customers in touch with their order and its delivery.  I placed my order from Papua New Guinea so I appreciated the updates and especially the picture of the finished product.  Highly recommend.
Emma, August 2015 

Used these guys a couple of times and I've been really impressed each time.  It's great getting sent a photo of the flowers I've gifted, along with an email telling me they'll be delivered soon, as it makes it feel more personal.  And the recipient is always stoked.  I love how affordable they are too.
Sarah, July 2015

I love this florist! Roses Are Red are 10/10 no doubt at all!  Free delivery amongst Auckland is great and they are affordable and so easy to use.  I love that they keep you up to date on your delivery and also send you a photo of the gift you are sending on the day.  I will from now on only use this florist as I love them! Thanks Roses Are Red for making sending flowers so easy!
Ellen, August 2015

Great service, stylish and affordable flowers.  Nice to see a business doing their very best to get everything right.
Nicola, August 2015

Exceptional service.  The email system and the photo confirmation are excellent and very reassuring.  The flowers were beautiful and extremely appreciated by the recipient. Thanks!
Lloyd, July 2015

Usually feel like I have ordered from a robot when I order flowers.  This company had very fast and friendly responses.  I really appreciate the photo of the finished product.
Alex, July 2015

Quick and easy.  Great website to work with.  Fast communication and fast delivery too!
Christina, July 2015

I live in the UK and used Roses Are Red for flowers for my fiance who lives in Auckland, to be delivered within the day.  Service was absolutely brilliant, hassle free and complete peace of mind at a very reasonable rate and delivery included as part of the price which is something that really separates them from their competition.  Flowers were of really good quality, fresh and long lasting.  I would recommend using Roses Are Red and will be using them myself going forward. 
Dipesh, January 2015

Superb service, highly responsive to queries, great website, free delivery, delightful photos of dispatched arrangements and gorgeous flowers! What else could you want?
Daniel, December 2014

Thank you very much for the perfect service! I am living overseas and wanted flowers delivered to Mum's hotel room on her girls birthday shopping weekend. The flowers were BEAUTIFUL (and massive!), and were waiting for her in her room when she arrived. Thanks so much!
Andrea, December 2014

I live in Malaysia and placed an online order for a bouquet to be delivered to my sister in Auckland. The web page was easy to navigate and placing the order was simple and straight forward. My sister received the bouquet the next day as ordered and it was every bit as luxurious as pictured on the web page. I was really impressed with the prompt attention given to me by their customer service. I even received a photo of the bouquet prepared for my sister. I also loved that there were no extra delivery charges or hidden costs. More than that, I felt safe placing this order online and utilising my credit card for the payment. A big thank you to the team at Roses are Red.
Sharen, December 2014

Flowers were lovely and fantastic service! Ordered the bouquet online from the UK on Sunday night and it was delivered the next day in Manurewa as requested. Thank you for sending me a picture of the bouquet - that's a fabulous idea! I have ordered flowers online in the past and never knew exactly what had been made up. I am very happy and would recommend you to everyone. Thank you so much.
Aroha, November 2014

I'm from the Philippines and ordered online for my fiance in NZ. He received it the same day, for in fact just for couple of hours from the time I ordered it. Very quick delivery. He loved it. Very pleased with the service. You made my surprise extra special, thank you Roses Are Red. I'll definitely use your service again :)
Ellen, November 2014

Simply brilliant. I have finally found a great Auckland florist with an easy to use website, reasonably priced well arranged quality flowers. What I was really impressed with was the email they sent to show me what the flowers looked like. This is a really good idea, especially when you are ordering flowers outside of NZ. Only wish I found them earlier!
Mark, September 2014

I purchased a bunch of lilies for someone as a surprise. As advised, they were duly delivered the same day. The recipient absolutely loved them....thought they were beautiful and said they smelled gorgeous. Ordering was quick and easy and can't fault the service. Also, I like the touch of sending a picture with the confirmation of dispatch email.I'll definitely be using your service the next time.
Adam, November 2014

Awesome customer service. I placed the order in the morning and the flowers were delivered just hours later. Great value for money too. I like the fact that I received a photo of how my bunch of flowers looked like. You often get photos on websites but then the bunch you order does not resemble it. So receiving a photo of the actual bunch was great. Well done!
Katrien, November 2014


Really great experience with Roses are Red. I ordered before I went to bed in the UK, and the flowers had been arranged and delivered to my friend in NZ before I woke up. I was a little bit nervous sending my money overseas to some place where I couldn't talk to the florist - but they didn't take my custom for granted at all, and paid real attention to the comments/suggestions I submitted to create something that was just what i wanted. I'd highly recommend to anyone buying flowers internationally. Thank you!
Chloe, October 2014

I live in the UK and used Roses Are Red for flowers for my fiance who lives in Auckland to be delivered within the day. Service was absolutely brilliant, hassle free and complete peace of mind at a very reasonable rate and delivery included as part of the price which is something that really separates them from their competition. Flowers were of really good quality, fresh and long lasting. i would really recommend using Roses Are Red and will be using them myself going forward.
Dipesh, October 2014

Thank you so much for the gorgeous flowers you made for my Grandad in hospital. They are really going to brighten his day! Thank you also for always sending us the photo of what your sending - so great when you live out of town. I recommend you 100%!!
Vanessa, November 2014

Yet again these guys exceed expectations. And yes - it REALLY is a photo of your arrangement. I'm a big fan of sending (and receiving) flowers and now don't look anywhere else.
Jan, November 2014

Once again I am thrilled with the service, quality of blooms and the styling of the lovely bouquet of peonies I ordered on line for my Mum. I am in Australia so your thoroughly professional yet personal service provides a perfect way for me to add the special touch when it is needed across the miles. Thank you.
Glenys, November 2014

Dear Claire and team, Thank you so much for beautiful flowers. I really appreciate for delivering it on time. Lovely flowers and great service. I am definitely going to recommend you guys. You guys rock.
Akshintula, November 2014

Thank you so much for the beautiful flowers you have just delivered to a colleague. Beautiful flowers, easy process and best customer service I've experienced. I will highly recommend you to my friends and you will always be my florist of choice! Thanks :)
Jill, November 2014

Hi Jane and the awesome team from Roses Are Red; thank you so much for the most gorgeous bunch of flowers FREE delivered to my friend, she is over the moon with delight with the beauty of the flowers and the presentation.
Heather-Joy, November 2014

Dear Claire and the wonderful team at Roses are Red, thank you for the wonderful service provided when completing our international flower order for our loved ones funeral in Auckland today. No words can express how well you executed the order at short notice and the flowers were just BEAUTIFUL! Good old Kiwi Customer Service that we miss! Thank you!
Kepz, November 2014

As I have just received the confirmation email of the beautiful flowers I have ordered, on behalf of my family & I, we are super stoked with the bouquet arrangement you have provided for us.
We definitely recommend "Roses are Red" for any occasion...loving the flowers & great service!!!
Thank you so much
Nicola Kingi, October 2014

Thanks so much for being my florist of choice now for almost 2 years! I looked like the best cousin in the world being here in Brisbane and sending beautiful flowers to her 21st venue as a surprise. Thanks for never letting me down, I trust your quality everytime. bestfloristeverrrrrr
Kennedee, October 2014

On behalf of the Company I work for I'd like to thank you for the beautiful sympathy flowers sent to one of my colleagues today. I found your website very user friendly and I'll definitely be using your services again. Thank you!
Ana, October 2014

Epic service, easy to use incredibly easy to work with, HUGE thank you for helping me and will DEFINITELY be using you guys in future. amazing flowers and a good team. thank you so much!
Adam, October 2014

Big thank you to the lovely people at Roses Are Red Ltd
The process of ordering flowers on-line is super easy and receiving an email with a picture of the flowers order was awesome. Will definetly recommend to others and have already passed on your details to people in our office. Maria from NZ Racing Board
Maria, October 2014

Thank you again for the great service! I have used Roses are Red for all my flower orders from birthdays to funeral occasions for the last 3 years and have never been let down. From the free delivery to the emailed pic of product despatched, let alone the great prices and beautiful arrangements, I feel at ease that ordering online because I live overseas that the lucky recipients will love the flowers. Keep up the great work!
Lagi, October 2014

Thank you so much for your wonderful service. It was super easy to order and I appreciate that you were happy to amend details when I got them wrong the first time around. I'm grateful to have been able to effectively express my support to the dear teacher who I sent the flowers to, even though I'm in Melbourne at moment.
Jessie, September 2014

I am just so impressed with the quality of customer service provided by the team at Roses are Red and wish to say a heartfelt thank you! We lost a dear friend yesterday and being able to easily organize flowers to tell family we love them and are thinking of them from Melbourne to Auckland was so simple. The extra effort to email a photo of the final product allowed us to enjoy the flowers too. Having read others feedback I was filled with confidence that this was the company to deal with. I hope to use you again for a happier occasion! Your website made my decision a little easier in that I knew exactly what I was getting but so hard as every arrangement looks beautiful! I know the gift of your flowers will make a huge difference today and for that I am so grateful.
Stephanie, September 2014

This was the most awesome way to send flowers! It took two minutes out of my busy day to order and I got a photo of what I sent. The gift was very well received too 
Kathleen, September 2013

Absolutely awesome, I am so thrilled with the flowers I have ordered in the past week!! I think the best part is being able to see what my friends will receive in NZ meanwhile I'm working in Canada!! Wicked job and couldn't recommend Roses are Red enough!!! Will be telling everyone how great your team, arrangements, and service is!! :)
Tess, September 2013

"I had gone to 6 other websites before this one. Not only was Roses Are Red the cheapest for what I wanted by about $20, they also offered free delivery to the Auckland CBD, same day (ordered at 11:45am). Such an easy process of confirming the order online and being sent the picture of what was supplied. I have done plenty of online flower orders and this was easily the best method. The flowers themselves were very well received too." - Ross.

"To Jane & Team
The 'Best Florist' my clients and I have ever dealt with in my career in the Funeral Industry. What stands out is your comitment in service and ensuring that nothing is a problem. My clients have enjoyed organising flowers with you even though they live in Australia, Pacific Islands, U.K , France, Germany, Brazil or U.S.A. just to name a few counties. Thank you also for providing flowers for us ALL over Auckland and throughout New Zealand. Now that is what you call putting customers first. Keep up the good work.
Yours sincerely,

Ese Tatupu
Funeral Director / Embalmer FDANZ - NZEA"

"Thanks so much for sending along such a beautiful gift. I have used your company many times in last 6 years or so and am always rapt with the result, as are my family members. Sometimes this is just the pick-me-up they need when falls etc happen so cheers again for a great effort". - Rebecca

"I thank you for your wonderful floral creation of late and for your prompt notification of delivery and picture. Much appreciated! I without any doubt will only use your Company again in the future for any requirements that I may have both commercially or privately." - Jacqueline

"Thank you so much for the photo I know my Nana will be very happy to receive this lovely gift. It is a great idea to send a picture so we can see what she is receiving as we live so far away. I would have no trouble to recommend your business."

"Thank you for the wonderful flowers and your service. We will definitely use you again, we especially liked you sending us an email of what the flowers actually looked like, a good idea especially as we are on the other side of the world. Thanks again" - Lisa

"Jane, I met with you un-announced and you loved my children as they loved your dogs! You have always given my NZ family the best in flowers and service and thank you for also giving us such a beautiful bouquet on the day that we flew out!! I recommend you to anyone from NZ or have family / friends in NZ who want that something special xxxxx" - Lorraine

To send your feedback, please contact us. All feedback received will be read, mulled over and often responded to. We appreciate any customers comments, complaints or suggestions so we can make this the best service for you.

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About Us

We’re Auckland’s favourite florist to send flowers throughout Auckland and NZ. For good old fashioned personal customer service, prompt delivery, best quality flowers and quality guaranteed - shop with us!
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"The person receiving these flowers says they are wonderful looking - and my own email photo is a very nice touch I thought. I don't need to order flowers often, but if I did, your service would be the first I would turn towards again - it was EXCELLENT..."
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Why Choose Us?

  • Free delivery in Auckland
  • No middleman
  • Longer lasting flowers
  • Money back guarantee
  • Photo Proof

Phone Us

+64 9 239 3004

Or NZ (0800) 733 767