Hi Claire and Roses are Red
You guys Rock!!Really your service is fantastic.
I live in Japan so I need a florist that will give me peace of mind and is reliable to deliver mum`s flowers on her birthday (the only time in the year I will use such a service).You are faultless in every way. Not only is delivery free but the flowers are beautiful, you send a photo and check to see if the customer was satisfied. In a world where bad customer service seems to be the norm rather than the exception you are a breath of fresh air. I will definitely use your service every year.....if you dont' mind.
PS: Mum loved the flowers.
"Hi there Roses are Red, Wow, thank you so much, what an amazing service! You are so onto it. Even though I have to cancel this order, next time I get flowers I will definitely order from you! You are a wonderful service. Yesterday when booking I thought you had a great range and awesome looking flowers. When I want to order flowers again, I will definitely get them from you and I would definitely reccommend you to all my friends :) Thanks once again!!! and sorry to have trouble you with cancelling at the last minute, thanks so much for being so great and understanding about it! You are probably the best and most efficient flower service I've used and I will definitely be using you in the future :) Take care, kind regards and thanks once again." - Bekah 25/9/2012
"Thank you Roses are Red! Recipient was delighted with the gift basket and the roses. She said they were beautifully packaged, with the scent of flowers as the icing on the top. If you want to be sure that the person will get top quality flowers and gifts, delivered fresh and when they were requested, then always give the job to Roses are Red." - Glenn, 14/09/2012
"Placed the order at 9.15am - the flowers were delivered at 11.50am. Incredible service!! Have used Roses are Red a few times now and will continue to do so. The picture I have received is absolutely beautiful so I know the person who received them will love them!" S. Reid, 7/9/2012
"Thank you very much for the service you provided yesterday. The recipient was very surprised and it made her day. It helps me out a lot knowing that I can be on the other side of the world and with a simple internet order you guys can make someone the happiest person in the world!!! You offer a great service and I'll be sure to refer my friends and family to your great company if they need help. Thank you very much again!" - Mike 05/09/2012
"Sending flowers and accompaniments from the United States to my life partner in Auckland on her birthday today was becoming a challenge. We couldn’t be together on this occasion but I wanted something special to surprise her. Other sites I visited were links in multinational chains, or (thankfully I found out soon enough) filled with computer glitches. I discovered Roses are Red, an Auckland company so it must maintain its reputation. For the first time ordering flowers online, I got the feeling that the staff truly cared. Prompt, personal and professional communications made me feel comfortable.The delivery was perfect and when my girlfriend told me how delightful the gift was, I knew exactly what she was saying because Roses are Red had sent me the photo of what she actually received. I appreciate the guarantee this florist offers, but we won’t need to accept that. Many thanks to Jane, Claire and the staff." - Bob 14/8/2012
"I had gone to 6 other websites before this one. Not only was Roses Are Red the cheapest for what I wanted by about $20, they also offered free delivery to the Auckland CBD, same day (ordered at 11:45am). Such an easy process of confirming the order online and being sent the picture of what was supplied. I have done plenty of online flower orders and this was easily the best method. The flowers themselves were very well received too." - Ross.
"To Jane & Team
"Thanks so much for sending along such a beautiful gift. I have used your company many times in last 6 years or so and am always rapt with the result, as are my family members. Sometimes this is just the pick-me-up they need when falls etc happen so cheers again for a great effort". - Rebecca
"I thank you for your wonderful floral creation of late and for your prompt notification of delivery and picture. Much appreciated! I without any doubt will only use your Company again in the future for any requirements that I may have both commercially or privately." - Jacqueline
"Thank you so much for the photo I know my Nana will be very happy to receive this lovely gift. It is a great idea to send a picture so we can see what she is receiving as we live so far away. I would have no trouble to recommend your business."
"Thank you for the wonderful flowers and your service. We will definitely use you again, we especially liked you sending us an email of what the flowers actually looked like, a good idea especially as we are on the other side of the world. Thanks again" - Lisa
"Jane, I met with you un-announced and you loved my children as they loved your dogs! You have always given my NZ family the best in flowers and service and thank you for also giving us such a beautiful bouquet on the day that we flew out!! I recommend you to anyone from NZ or have family / friends in NZ who want that something special xxxxx" - Lorraine
"Thanks so much for sending these for us, I have just had a text from the recipient saying thank you for the flowers and I ordered them less than 3 hours ago! And thank you for the photo, they are beautiful - and just what I was expecting. Fantastic job, very happy with the service, will definitely use Roses are Red again in the future." - Zara
"Thank you so much for the picture the arrangement is absolutely gorgeous, even better than the website image. Thank you again" - Rebecca
"I always use you guys - from overseas I can ensure my purchase is 100% with the image you send. I've never had a problem, but I know if I do, the customer service is good enough to handle it :D One of the best online services I've used.... Well done guys :D xxx " - George
"I trust your gift was loved by its Recipient" my partner responded Yes OMG Yes!!, a big thanks to Jane for her customer services and the team at Roses are Red, you guys are great and made my partners day :) - Ally
"Thank you so much for your service, I really appreciate that you could fill the order at such short notice and deliver them so quickly. The flowers were absolutely beautiful." - Elizabeth
"Hey Jane, Thanks she is very happy with the flowers. They look beautiful on the pic! Thanks again for the superb service will definitely make use of it again in the future. Kind Regards, Angus"
"Hi Jane, That's a very nice touch picture. The flowers and the gift look very gorgeous. You helped make my partner's day for his graduation! I will not hesitate to use your service again! Best regards, Wendy"
"Thanks Jane - oh so speedy! It was a last minute thought and the flowers arrived by mid-afternoon. I think I've used you before and would look you up again for next time :o)" - Monica
"WOW... Thank you SOOOOO much.....
"Hello Jane, Thank you for your most efficient and brilliant service once again! I know I can always count on Roses are Red to deliver! And a beautiful masterpiece at that!! Keep up the FANTASTIC work!!
"They are exquisite beyond my expectations for the price. They also arrived in excellent condition. Thank you so much. - Helen Boynton"
"Thank you so much for your wonderful and efficient service. My sister was absolutely delighted with the flowers and they cheered her up heaps. Will definitely use your service again when flowers in the Auckland area are required. Cheers and have a great day, Maureen"
Thanks for the e-guarantee, they look wonderful.
I'd like to thank you and the team again for the brilliant service you provide. I've used you for a few years now and wouldn't dream of switching to anyone else because of the huge effort you go to and brilliant service you provide.
I was a bit worried I'd missed the cut-off for weekend delivery (Mother's Day in England is different to NZ - it was a month ago) but you guys arranged it at short notice and presented mum with the gorgeous bouquet and chocolates etc on Saturday. She was thrilled with them and says the flowers smell divine. Funnily enough, she'd been craving chocolate that day and had resisted the temptation of going down to the shop to get herself some. So it arrived at the perfect time and was a big hit.
Thank you for helping me send mum something special for Mother's Day from afar. I've been away for ten years so it's hugely important I mark the day properly so she still knows I love her!
A million thank-yous! Kind regards, Fleur."
"Dear Jane ,
"Thank you so much for that – so often we have no idea what it is we are sending to faraway loved ones! The flowers made my sister’s day. It was a pleasure doing business with you - I will be back! Cheers, Robyn"
"Kia Ora Claire
"Thank you very much for all of your help.
"Hi Jane, Thank you so much for your great service and personalized attention! That is not something you can find too often these days (especially living back in the US). We discovered your business several years ago just before leaving NZ and have been so pleased each and every time we've used your services. Again, we thank you very much for all of your gorgeous work, as well as your time and special attention. We hope you and your business continue to thrive and prosper for many years to come as we look forward to future gift selections. Kind regards, Michelle"
"Hi. Thank you so much, your service was fast and efficient, and it was great that you had a 0800 number to call as I live in Wellington. I also really liked your instant message you can send online your website and was rather impressed with how fast you acted on my enquiry. If all things go well tomorrow with the delivery, I will definately use your services again.
"Hi Jane, These flowers were for my grandmother who had dislocated her hip. Since I love in Melbourne, flowers were the next best thing to a visit from me and apparrently she thought they were so gorgeous that they made her cry. Thanks so much for your great service once again. – Angela"
"Hi, Thanks for your service. It was much better than i expected. The delivery was quick, as per my request, and the gift was organized and presented in a very beautiful and systematic manner. Thanks for making our day. We will definitely prefer to use your services in future again
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