Feedback

Hi Claire and Roses are Red

"Hi there Roses are Red, Wow, thank you so much, what an amazing service! You are so onto it. Even though I have to cancel this order, next time I get flowers I will definitely order from you! You are a wonderful service. Yesterday when booking I thought you had a great range and awesome looking flowers. When I want to order flowers again, I will definitely get them from you and I would definitely reccommend you to all my friends :) Thanks once again!!! and sorry to have trouble you with cancelling at the last minute, thanks so much for being so great and understanding about it! You are probably the best and most efficient flower service I've used and I will definitely be using you in the future :) Take care, kind regards and thanks once again." - Bekah 25/9/2012

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"Thank you Roses are Red! Recipient was delighted with the gift basket and the roses. She said they were beautifully packaged, with the scent of flowers as the icing on the top. If you want to be sure that the person will get top quality flowers and gifts, delivered fresh and when they were requested, then always give the job to Roses are Red." - Glenn, 14/09/2012

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"Placed the order at 9.15am - the flowers were delivered at 11.50am. Incredible service!! Have used Roses are Red a few times now and will continue to do so. The picture I have received is absolutely beautiful so I know the person who received them will love them!" S. Reid, 7/9/2012

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"Thank you very much for the service you provided yesterday. The recipient was very surprised and it made her day. It helps me out a lot knowing that I can be on the other side of the world and with a simple internet order you guys can make someone the happiest person in the world!!! You offer a great service and I'll be sure to refer my friends and family to your great company if they need help. Thank you very much again!" - Mike 05/09/2012

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"Sending flowers and accompaniments from the United States to my life partner in Auckland on her birthday today was becoming a challenge. We couldn’t be together on this occasion but I wanted something special to surprise her. Other sites I visited were links in multinational chains, or (thankfully I found out soon enough) filled with computer glitches. I discovered Roses are Red, an Auckland company so it must maintain its reputation. For the first time ordering flowers online, I got the feeling that the staff truly cared. Prompt, personal and professional communications made me feel comfortable.The delivery was perfect and when my girlfriend told me how delightful the gift was, I knew exactly what she was saying because Roses are Red had sent me the photo of what she actually received. I appreciate the guarantee this florist offers, but we won’t need to accept that. Many thanks to Jane, Claire and the staff." - Bob 14/8/2012

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"I had gone to 6 other websites before this one. Not only was Roses Are Red the cheapest for what I wanted by about $20, they also offered free delivery to the Auckland CBD, same day (ordered at 11:45am). Such an easy process of confirming the order online and being sent the picture of what was supplied. I have done plenty of online flower orders and this was easily the best method. The flowers themselves were very well received too." - Ross.

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"To Jane & Team
"FANTASTIC SERVICE"
The 'Best Florist' my clients and I have ever dealt with in my career in the Funeral Industry. What stands out is your comitment in service and ensuring that nothing is a problem. My clients have enjoyed organising flowers with you even though they live in Australia, Pacific Islands, U.K , France, Germany, Brazil or U.S.A. just to name a few counties. Thank you also for providing flowers for us ALL over Auckland and throughout New Zealand. Now that is what you call putting customers first. Keep up the good work.
Yours sincerely,
Ese Tatupu
Funeral Director / Embalmer FDANZ - NZEA"

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"Thanks so much for sending along such a beautiful gift. I have used your company many times in last 6 years or so and am always rapt with the result, as are my family members. Sometimes this is just the pick-me-up they need when falls etc happen so cheers again for a great effort". - Rebecca

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"I thank you for your wonderful floral creation of late and for your prompt notification of delivery and picture. Much appreciated! I without any doubt will only use your Company again in the future for any requirements that I may have both commercially or privately." - Jacqueline

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"Thank you so much for the photo I know my Nana will be very happy to receive this lovely gift. It is a great idea to send a picture so we can see what she is receiving as we live so far away. I would have no trouble to recommend your business."

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"Thank you for the wonderful flowers and your service. We will definitely use you again, we especially liked you sending us an email of what the flowers actually looked like, a good idea especially as we are on the other side of the world. Thanks again" - Lisa

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"Jane, I met with you un-announced and you loved my children as they loved your dogs! You have always given my NZ family the best in flowers and service and thank you for also giving us such a beautiful bouquet on the day that we flew out!! I recommend you to anyone from NZ or have family / friends in NZ who want that something special xxxxx" - Lorraine

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"Thanks so much for sending these for us, I have just had a text from the recipient saying thank you for the flowers and I ordered them less than 3 hours ago! And thank you for the photo, they are beautiful - and just what I was expecting. Fantastic job, very happy with the service, will definitely use Roses are Red again in the future." - Zara

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"Thank you so much for the picture the arrangement is absolutely gorgeous, even better than the website image. Thank you again" - Rebecca

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"Hello Jane, Thank you for your most efficient and brilliant service once again! I know I can always count on Roses are Red to deliver! And a beautiful masterpiece at that!! Keep up the FANTASTIC work!!
Kindest regards, Lashanna"

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"They are exquisite beyond my expectations for the price. They also arrived in excellent condition. Thank you so much. - Helen Boynton"

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"Hi there,
Yet again thank you so much for making the process of sending a gift to my Family I love getting the email showing what it is you have sent and this weekends gifts were well received.
Thanks for providing such a consistent level of Customer Service and high standard of products.
Fiona"

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"Hi Jane,
What a nice surprise to receive a photo of the flowers I ordered for my friend in Auckland - they look lovely. I had looked at a number of websites for flowers in Auckland before I found your site. I found your site easy to use and the flower arrangements pictured all looked lovely and the types of arrangements I like. My friend who received the flowers loved them too. I have added your website to my favourites bar and told a couple of friends on this side of the world who have friends and family in Auckland.
Thanks, Rachel"

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"Hello there
I would like to say "THANK YOU" so much for your fantastic service. I ordered flowers from you yesterday via the internet, to send to my Dad in Middlemore Hosp, they couldn't have arrived at a more appropriate time. They were there waiting for him when he came out of theatre, as I live in London and couldn't be with him when he woke up, this cheered me up loads. 
Once again thank you so much
Have a good day
X Enda" 

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"Thank you so much for your wonderful and efficient service.  My sister was absolutely delighted with the flowers and they cheered her up heaps. Will definitely use your service again when flowers in the Auckland area are required. Cheers and have a great day, Maureen"

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"Dear Jane,
The flowers are gorgeous, my mother loved them!
Kind regards, Viona and Damir. Thanks so much for that. It was beautiful and went down a treat. I have bookmarked your site.
Thanks again. Kind regards, Susan" 

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"Hi Claire

Thanks for the e-guarantee, they look wonderful.

I'd like to thank you and the team again for the brilliant service you provide. I've used you for a few years now and wouldn't dream of switching to anyone else because of the huge effort you go to and brilliant service you provide.

I was a bit worried I'd missed the cut-off for weekend delivery (Mother's Day in England is different to NZ - it was a month ago) but you guys arranged it at short notice and presented mum with the gorgeous bouquet and chocolates etc on Saturday. She was thrilled with them and says the flowers smell divine. Funnily enough, she'd been craving chocolate that day and had resisted the temptation of going down to the shop to get herself some. So it arrived at the perfect time and was a big hit.

Thank you for helping me send mum something special for Mother's Day from afar. I've been away for ten years so it's hugely important I mark the day properly so she still knows I love her!

A million thank-yous! Kind regards, Fleur." 

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"Hi Claire,
Thank you so much for sending me a picture of the flowers.  My husband spoke to his mother and she said they are absolutely beautiful and how it defintely brightened their day!  So I thought I would pass on her comments and also a big thank you for doing such great work!
Sincerely, Julie" 

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"Hello,
I just wanted to say thanks for doing such a nice job with the flowers and the delivery.  The arrangement is beautiful, exactly what I was hoping for.  My girlfriend was very happy, telling me how beautiful they were (which I could see thanks to your digital photo).
I am certain that the next time I want to send flowers, I will turn to you again.
Thanks, Gopala."

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"Dear Jane ,
I wanted to thank you a TON for the delivery you made for my beloved friends . They really liked all what they have got  and of course all went smooth as i wanted. I love the professional way of you and your company , and thank you very much for your help and for your extraordinary kindness.
For sure i will come back in the future.
Warm Regards, Sandy"

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"Thank you so much for that – so often we have no idea what it is we are sending to faraway loved ones! The flowers made my sister’s day. It was a pleasure doing business with you - I will be back! Cheers, Robyn"

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"Hi Suzie,
Thank you for your email. Martha did phone me and said she had received flowers from kiwiflowers. No problem with the mix up as long as the transaction has been credited. Needless to sat Martha was thrilled with the flowers, she said they were beautiful!
I am genuinely amazed at the high standard of customer service you have shown! I will be from here on in a loyal customer and will do my best to spread the word about the great service you have shown.
Thank you again for all your help Suzie it is greatly appreciated. Keep up the good work!
Kind Regards, Ruth" 

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"Kia Ora Claire
I just want to give my thanks and appreciation to you and the team, my partner loves the flowers. . . you made everything so easy.
Thank you again. Happy Valentines to you all :-)
Shannon"

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"Thank you very much for all of your help.
He was delighted and surprised with his box of treats; by luck the fruit assortment happened to be some of his favorites.
Your service is fabulous and if ever I have occasion to send something to someone in New Zealand again, I’ll definitely be going with you.
Thanks again, Rachel"

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"Hi Jane, Thank you so much for your great service and personalized attention!  That is not something you can find too often these days (especially living back in the US).  We discovered your business several years ago just before leaving NZ and have been so pleased each and every time we've used your services.  Again, we thank you very much for all of your gorgeous work, as well as your time and special attention.  We hope you and your business continue to thrive and prosper for many years to come as we look forward to future gift selections. Kind regards, Michelle"

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"Hi. Thank you so much, your service was fast and efficient, and it was great that you had a 0800 number to call as I live in Wellington. I also really liked your instant message you can send online your website and was rather impressed with how fast you acted on my enquiry. If all things go well tomorrow with the delivery, I will definately use your services again.
Much appreciated, Aroha"

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"Hi Jane, These flowers were for my grandmother who had dislocated her hip. Since I love in Melbourne, flowers were the next best thing to a visit from me and apparrently she thought they were so gorgeous that they made her cry. Thanks so much for your great service once again. – Angela"

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"Hi Jane
I would like to thank you for the prompt excellent service, everything arrived intact and fresh. I would most definitely use your company again.
Regards, Paul"

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"Hi, Thanks for your service. It was much better than i expected. The delivery was quick, as per my request, and the gift was organized and presented in a very beautiful and systematic manner. Thanks for making our day. We will definitely prefer to use your services in future again
Regards, Daisy"

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